Reporting
Listings, jobs, businesses, profiles, forum posts, reviews, menu and service items, applications and messages can all be reported in the app. Each report uses one of eight categories, with an optional description and screenshot.
Safety
How we keep the community safe
On Mavi Valiz people sell things to each other, offer work and send private messages. This page explains the rules and tools that make it possible to do that safely.
Community guidelines
The following content is not allowed anywhere in the app. Content that breaks the rules is removed; serious or repeated violations lead to the account being suspended or closed.
- Listing or promoting illegal goods, services or activities
- Selling restricted items such as weapons, drugs, prescription medicines, alcohol and tobacco
- Fake, misleading or fraudulent listings and job offers
- Bullying, harassment, threats and sharing someone’s personal information without consent
- Hate speech, discrimination and content that encourages violence
- Sexual content and content intended for adults
- Any content that exploits or endangers anyone under 18
- Spam, mass promotion and impersonating another person or organisation
- Content that infringes copyright or other people’s rights
Safety tools in the app
Priority review
Reports about self-harm or about someone under 18 are moved to the front of our team’s review queue.
Blocking
When you block someone, neither of you can message the other, you no longer appear in each other’s search results and any follow is removed. The blocked person is not notified.
Business review
Businesses added to the directory are checked, including their name, location and photos, before going live. Ownership claims are reviewed separately.
Account security
Passwords are stored in a form that cannot be reversed. Repeated failed sign-in attempts on an account lock it temporarily.
Age limit
You must be at least 16 to create an account, and your date of birth is checked at sign-up. Accounts below the limit are closed.
Removal decisions and appeals
When we remove content or an account for breaking the rules, we tell you why. If you think the decision was wrong, you can appeal by writing to gdpr@mavivaliz.com. Appeals are reviewed by a member of our team, not automatically.
Staying safe when buying, selling and meeting employers
Mavi Valiz is not a party to sales or agreements between members and does not take payments. Please keep the following in mind.
- Do not pay in advance before seeing and receiving an item.
- Meet in person during the day and in busy places.
- Do not share identity documents, bank details or passwords in messages.
- Be careful with prices and job offers that look too good to be true.
- Report any job listing that asks you to pay a fee, deposit or document cost to apply.
- Keep conversations with someone you are unsure about inside the app; the message history matters when we review a report.