General support and partnerships
Using the app, business listings, partnerships and press.
bilgi@mavivaliz.comSupport
How can we help?
You can reach our team directly with questions, suggestions and reports about the app.
Personal data
Access, correction, deletion and other GDPR requests about your data.
gdpr@mavivaliz.comFrom inside the app
You can also write to us with the form under Profil > İletişim (Profile > Contact).
Frequently asked questions
Who can use Mavi Valiz?
Anyone aged 16 or over. Your date of birth is requested when you create an account and the age limit is checked.
Where is the app available?
Mavi Valiz currently serves Greece. Business listings, marketplace listings and job listings are created for cities in Greece.
Does it cost anything to download?
No. Downloading the app and creating an account are free.
How do I add my business to the directory?
Tap the “+” button in the businesses section and answer the question asking whether the business is yours. After entering the details and location, you are asked to add three or four photos. The listing goes live in the directory after our team has reviewed it.
Someone else has added my business. What should I do?
Use the ownership claim button on the business page. Once your claim has been reviewed, the business is linked to your account and you manage its details yourself.
How do I report a listing or a person?
Tap the report option on the listing, post or profile and choose a category. You can add a short description and a screenshot if you wish.
How do I block someone?
Use the block option on their profile. You can see and unblock the people you have blocked under Ayarlar > Engellenenler (Settings > Blocked).
Who can see my messages?
Your messages are not visible to other members; only you and the person you are writing to can see them. If there is a formal criminal complaint or a lawful request from the competent authorities, they may be reviewed as required by law.
How do I manage notifications?
Under Ayarlar > Bildirimler (Settings > Notifications) you can switch personal, forum and system notifications on or off separately.
How do I get a copy of my data?
Under Ayarlar > Verilerimi İndir (Settings > Download my data) you can download all the data linked to your account as a single file.
How do I delete my account?
You can delete your account permanently in the app under Ayarlar > Hesabımı Sil (Settings > Delete my account). If you cannot access the app, follow the steps on the account and data deletion page.